In the unfortunate event that you are not fully satisfied, we want to accommodate your request for a full refund. From the day you receive your order, you will have 30 days to return your package back to Self Imagined. We will issue a 100% refund as soon as we have received the order back from you with all materials located in the kit. Before sending back your order, please contact us at hello@selfimagined.com for full details on where to send the package.